How to Handle Angry or Difficult Customers

How to Handle Angry or Difficult Customers

Angry or difficult customers are an unavoidable reality when working in retail. try some simple de-escalation techniques that can protect your hard-earned five-star rating. Read on to learn how you can keep your cool when tempers run hot.

5 Ways to Turn Holiday Foot Traffic into Sales

5 Ways to Turn Holiday Foot Traffic into Sales

Partnering with Wish Local is a surefire way to get more shoppers into your retail store, but there are a few more key steps you can take to make sure the browsers become buyers. Read on to discover how to make the most of your Wish Local holiday foot traffic to boost sales at your retail store.